/* UP CRM — sticky app bar with role-scoped tabs; working views below; lead detail opens as a right-hand sheet. */
:root{
  --bg:#F3F5F2; --surface:#FFFFFF; --sunk:#E9EDE8; --ink:#16201B; --muted:#5B6862; --line:#D9DFDA;
  --accent:#1E5B48; --accent-ink:#FFFFFF; --brass:#9A6A12;
  --hot:#C2410C; --warm:#A16207; --cold:#1D4ED8; --ok:#15803D; --danger:#B42318; --lost:#6B7280; --rnr:#7C3AED;
  --meta:#1D4ED8; --call:#0F766E; --ig:#BE185D; --fb:#4338CA; --man:#6B7280;
  --shadow:0 12px 40px rgba(16,32,26,.18);
  --f-display:"Space Grotesk",ui-sans-serif,system-ui,sans-serif;
  --f-body:"Inter",ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  --f-mono:"IBM Plex Mono",ui-monospace,SFMono-Regular,Menlo,monospace;
  color-scheme:light;
}
@media (prefers-color-scheme: dark){:root{
  --bg:#0E1412; --surface:#161F1B; --sunk:#1C2722; --ink:#E4ECE7; --muted:#93A39B; --line:#29352F;
  --accent:#5CC2A0; --accent-ink:#04140E; --brass:#D9A54A;
  --hot:#FB8F5E; --warm:#E8B949; --cold:#7EA8FF; --ok:#5FD38A; --danger:#FF8A80; --lost:#9CA3AF; --rnr:#B79BFF;
  --meta:#7EA8FF; --call:#4FD1C5; --ig:#F472B6; --fb:#A5B4FC; --man:#9CA3AF;
  --shadow:0 12px 40px rgba(0,0,0,.5); color-scheme:dark}}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:14px;line-height:1.45;-webkit-text-size-adjust:100%;padding-bottom:env(safe-area-inset-bottom,0px)}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--accent)}
:focus-visible{outline:2px solid var(--accent);outline-offset:2px}
[hidden]{display:none!important}
.gut{padding-left:max(16px,env(safe-area-inset-left,0px));padding-right:max(16px,env(safe-area-inset-right,0px))}
.muted{color:var(--muted)} .small{font-size:12.5px}
.boot{min-height:60vh;display:grid;place-content:center;justify-items:center;gap:10px}

/* login */
.login-wrap{min-height:100vh;display:grid;place-items:center;padding-block:32px}
.login{width:min(420px,100%);background:var(--surface);border:1px solid var(--line);border-radius:16px;padding:28px;display:grid;gap:16px}
.login h1{font-size:22px}
.err{color:var(--danger);background:color-mix(in srgb,var(--danger) 10%,var(--surface));border-radius:8px;padding:9px 12px;font-weight:500}

/* bar */
.bar{position:sticky;top:0;z-index:20;background:var(--surface);border-bottom:1px solid var(--line);padding-top:env(safe-area-inset-top,0px)}
.bar-in{display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding-block:10px}
.brand{display:flex;align-items:center;gap:10px;min-width:0}
.mark{width:30px;height:30px;border-radius:8px;background:var(--accent);color:var(--accent-ink);display:grid;place-items:center;font-family:var(--f-display);font-weight:700;font-size:13px;flex:none}
.brand b{font-family:var(--f-display);font-size:16px;font-weight:600;white-space:nowrap}
.tabs{display:flex;gap:4px;background:var(--sunk);padding:3px;border-radius:10px;overflow-x:auto;max-width:100%;scrollbar-width:none}
.tab{border:0;background:transparent;padding:6px 11px;border-radius:8px;cursor:pointer;color:var(--muted);font-weight:500;white-space:nowrap;display:flex;gap:6px;align-items:center}
.tab[aria-current="page"]{background:var(--surface);color:var(--ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}
.tab .n{font-family:var(--f-mono);font-size:11px;background:var(--line);border-radius:999px;padding:0 6px}
.tab .n.alert{background:var(--danger);color:#fff}
.spacer{flex:1}
.me{display:flex;align-items:center;gap:8px}
.av{width:28px;height:28px;border-radius:50%;display:inline-grid;place-items:center;font-size:11px;font-weight:700;color:#fff;flex:none}
.av.sm{width:22px;height:22px;font-size:9.5px}
.role{font-size:11px;font-weight:600;letter-spacing:.05em;text-transform:uppercase;color:var(--muted)}
.btn{border:1px solid var(--line);background:var(--surface);padding:7px 12px;border-radius:8px;cursor:pointer;font-weight:500;display:inline-flex;align-items:center;justify-content:center;gap:6px;white-space:nowrap;color:var(--ink);text-decoration:none}
.btn:hover{border-color:var(--muted)}
.btn.primary{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.btn.small{padding:5px 9px;font-size:12.5px}
.btn.block{width:100%;padding:10px 12px}
.btn.danger{color:var(--danger)}
.btn.wa{color:var(--ok)}
.btn:disabled{opacity:.45;cursor:not-allowed}
.chk{display:inline-flex;gap:6px;align-items:center;cursor:pointer}

main{padding-block:20px 80px;max-width:1400px;margin:0 auto;display:grid;gap:18px}
h1{font-family:var(--f-display);font-size:24px;font-weight:600;margin:0;text-wrap:balance}
h2{font-family:var(--f-display);font-size:15px;font-weight:600;margin:0}
.sub{color:var(--muted);margin:2px 0 0;max-width:70ch}
.eyebrow{font-size:11px;letter-spacing:.07em;text-transform:uppercase;color:var(--muted);font-weight:600}
.stack{display:grid;gap:18px;min-width:0}
.head-row{display:flex;gap:12px;align-items:flex-end;flex-wrap:wrap;justify-content:space-between}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(145px,1fr));gap:10px}
.kpi{background:var(--surface);border:1px solid var(--line);border-radius:12px;padding:12px 14px;display:grid;gap:2px}
.kpi .v{font-family:var(--f-display);font-size:26px;font-weight:600;font-variant-numeric:tabular-nums}
.kpi.alert .v{color:var(--danger)} .kpi.good .v{color:var(--ok)} .kpi.rnr .v{color:var(--rnr)}
.grid2{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:18px;align-items:start}
@media (max-width:900px){.grid2{grid-template-columns:minmax(0,1fr)}}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:12px;min-width:0}
.panel-h{display:flex;align-items:center;gap:8px;padding:12px 14px;border-bottom:1px solid var(--line);flex-wrap:wrap}
.panel-h .count{font-family:var(--f-mono);font-size:12px;color:var(--muted)}
.panel-p{padding:14px;display:grid;gap:12px}
.row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 12px;padding:10px 14px;border-bottom:1px solid var(--line);cursor:pointer;align-items:center}
.row:last-child{border-bottom:0}
.row:hover{background:var(--sunk)}
.row .nm{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.row .meta{color:var(--muted);font-size:12.5px;display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.row .side{grid-row:1/span 2;grid-column:2;display:flex;gap:6px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.empty-row{padding:16px 14px;color:var(--muted)}
.phone{font-family:var(--f-mono);font-size:12.5px}

.pill{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:2px 8px;border-radius:999px;white-space:nowrap;color:var(--tone,var(--muted));background:color-mix(in srgb,var(--tone,var(--muted)) 13%,transparent)}
.pill.dot::before{content:"";width:6px;height:6px;border-radius:50%;background:currentColor}
.t-hot{--tone:var(--hot)} .t-warm{--tone:var(--warm)} .t-cold{--tone:var(--cold)} .t-ok{--tone:var(--ok)} .t-danger{--tone:var(--danger)} .t-lost{--tone:var(--lost)} .t-accent{--tone:var(--accent)} .t-brass{--tone:var(--brass)} .t-rnr{--tone:var(--rnr)}
.s-meta{--tone:var(--meta)} .s-call{--tone:var(--call)} .s-ig{--tone:var(--ig)} .s-fb{--tone:var(--fb)} .s-man{--tone:var(--man)}
.due{font-size:12px;font-weight:600}
.due.over{color:var(--danger)} .due.now{color:var(--brass)} .due.later{color:var(--muted)}
.meter{display:inline-flex;gap:2px;align-items:center}
.meter i{width:7px;height:7px;border-radius:2px;background:var(--line)}
.meter i.on{background:var(--brass)}
.meter.rnr i.on{background:var(--rnr)}
.meter b{font-family:var(--f-mono);font-size:11px;font-weight:500;margin-left:5px;color:var(--muted)}
.sla{font-family:var(--f-mono);font-size:12px;font-weight:500}
.sla.breach{color:var(--danger)}

.bars{display:grid;gap:9px;padding:14px}
.bar-row{display:grid;grid-template-columns:minmax(0,1fr) 40px;gap:4px 10px;font-size:13px}
.bar-row .lbl{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.bar-row .num{text-align:right;font-family:var(--f-mono);font-size:12px}
.bar-row .track{grid-column:1/-1;height:6px;border-radius:3px;background:var(--sunk);overflow:hidden}
.bar-row .fill{height:100%;border-radius:3px;background:var(--tone,var(--accent))}
.funnel{display:flex;gap:4px;overflow-x:auto;padding:14px}
.fstep{flex:1 1 0;min-width:86px;background:var(--sunk);border-radius:8px;padding:8px 10px}
.fstep .v{font-family:var(--f-display);font-size:20px;font-weight:600;font-variant-numeric:tabular-nums}
.fstep .l{font-size:11.5px;color:var(--muted);white-space:nowrap}

.board{display:flex;gap:12px;overflow-x:auto;padding-bottom:10px;align-items:flex-start}
.col{flex:0 0 250px;background:var(--sunk);border-radius:12px;display:flex;flex-direction:column;max-height:calc(100vh - 210px)}
.col-h{display:flex;align-items:center;gap:8px;padding:10px 12px}
.col-h .count{margin-left:auto;font-family:var(--f-mono);font-size:12px;color:var(--muted)}
.col-b{display:grid;gap:8px;padding:0 8px 10px;overflow-y:auto;align-content:start;min-height:50px}
.card{background:var(--surface);border:1px solid var(--line);border-radius:10px;padding:10px 11px;display:grid;gap:5px;cursor:pointer}
.card:hover{border-color:var(--muted)}
.card .nm{font-weight:600}
.card .meta{color:var(--muted);font-size:12px;display:flex;gap:6px;flex-wrap:wrap;align-items:center}

.filters{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
input[type=text],input[type=password],input[type=search],input[type=tel],input[type=email],input[type=number],input[type=datetime-local],input[type=file],select,textarea{background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:8px 10px;min-width:0;width:100%;font-size:14px}
textarea{resize:vertical;min-height:70px}
.filters input[type=search]{width:min(260px,100%)}
.filters select{width:auto}
.field{display:grid;gap:4px;min-width:0}
.field label,.field .lbl{font-size:11.5px;font-weight:600;color:var(--muted)}
.form{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form .full{grid-column:1/-1}
@media (max-width:520px){.form{grid-template-columns:1fr}}
.table-wrap{overflow-x:auto}
table{border-collapse:collapse;width:100%;min-width:880px}
th,td{text-align:left;padding:9px 12px;border-bottom:1px solid var(--line);white-space:nowrap}
th{font-size:11.5px;letter-spacing:.05em;text-transform:uppercase;color:var(--muted);font-weight:600;background:var(--sunk)}
td.num,th.num{text-align:right;font-variant-numeric:tabular-nums;font-family:var(--f-mono);font-size:12.5px}
tbody tr.click{cursor:pointer}
tbody tr.click:hover{background:var(--sunk)}
td.nm{font-weight:600}
td .red{color:var(--danger);font-weight:600}
.lockline{display:flex;gap:8px;align-items:center;font-size:12.5px;color:var(--muted)}

.scrim{position:fixed;inset:0;background:rgba(8,14,11,.45);z-index:40}
.sheet{position:fixed;top:0;right:0;bottom:0;width:min(560px,100%);background:var(--surface);z-index:41;box-shadow:var(--shadow);display:flex;flex-direction:column;padding-top:env(safe-area-inset-top,0px);padding-bottom:env(safe-area-inset-bottom,0px);padding-right:env(safe-area-inset-right,0px)}
.sheet-h{display:flex;gap:10px;align-items:flex-start;padding:16px 18px;border-bottom:1px solid var(--line)}
.sheet-h h1{font-size:20px}
.sheet-b{overflow-y:auto;overflow-x:hidden;padding:16px 18px 28px;display:grid;grid-template-columns:minmax(0,1fr);gap:20px;align-content:start}
.sheet-b>*{min-width:0}
input,select,textarea{max-width:100%}
.x{border:0;background:var(--sunk);width:34px;height:34px;border-radius:8px;cursor:pointer;font-size:18px;flex:none}
.sec-t{display:flex;align-items:center;gap:8px;margin-bottom:8px;flex-wrap:wrap}
.quick{display:flex;flex-wrap:wrap;gap:6px}
.facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 16px}
.facts div{min-width:0;overflow-wrap:anywhere}
.facts div span{display:block;font-size:11.5px;color:var(--muted);font-weight:600}
.attempt-box{background:var(--sunk);border-radius:10px;padding:12px;display:grid;gap:10px}
.attempt-box .big{font-family:var(--f-display);font-size:18px;font-weight:600}
.attempt-box .btn{padding:8px 11px}
.stages{display:flex;flex-wrap:wrap;gap:6px}
.stage-btn{border:1px solid var(--line);background:var(--surface);border-radius:999px;padding:5px 11px;font-size:12.5px;cursor:pointer;font-weight:500}
.stage-btn[aria-pressed="true"]{background:var(--accent);border-color:var(--accent);color:var(--accent-ink)}
.log{border-left:2px solid var(--line);margin-left:6px}
.log-item{padding:5px 0 9px 14px;position:relative;overflow-wrap:anywhere}
.log-item::before{content:"";position:absolute;left:-6px;top:10px;width:10px;height:10px;border-radius:50%;background:var(--surface);border:2px solid var(--accent)}
.log-item.attempt::before{border-color:var(--brass)}
.log-item.system::before,.log-item.assign::before{border-color:var(--muted)}
.log-item .when{font-size:11.5px;color:var(--muted)}
.extra{white-space:pre-wrap;background:var(--sunk);border-radius:8px;padding:10px 12px;font-size:13px}
.notice{background:color-mix(in srgb,var(--brass) 12%,var(--surface));border:1px solid color-mix(in srgb,var(--brass) 35%,var(--line));border-radius:10px;padding:10px 14px;font-size:13px}
.notice.rnr{background:color-mix(in srgb,var(--rnr) 10%,var(--surface));border-color:color-mix(in srgb,var(--rnr) 35%,var(--line))}
.setting{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:4px 16px;padding:12px 14px;border-bottom:1px solid var(--line);align-items:center}
.setting:last-child{border-bottom:0}
.setting .d{color:var(--muted);font-size:12.5px;grid-column:1}
.setting .c{grid-row:1/span 2;grid-column:2}
.setting input[type=number]{width:90px}
.copy-row{display:flex;gap:8px;align-items:center}
.copy-row code{flex:1;min-width:0;overflow-wrap:anywhere;font-family:var(--f-mono);font-size:12px;background:var(--sunk);padding:7px 9px;border-radius:6px}
.modal{position:fixed;z-index:41;left:50%;top:50%;transform:translate(-50%,-50%);width:min(560px,calc(100% - 32px));max-height:calc(100% - 48px);overflow-y:auto;background:var(--surface);border-radius:14px;box-shadow:var(--shadow);padding:20px;display:grid;gap:14px}
.modal h1{font-size:19px}
.preview{background:var(--sunk);border-radius:8px;padding:10px 12px;font-size:13px;display:grid;gap:4px}
.toast{position:fixed;left:50%;transform:translateX(-50%);bottom:calc(20px + env(safe-area-inset-bottom,0px));background:var(--ink);color:var(--bg);padding:10px 16px;border-radius:10px;z-index:60;font-weight:500;max-width:calc(100% - 32px)}
.fab{position:fixed;right:calc(18px + env(safe-area-inset-right,0px));bottom:calc(18px + env(safe-area-inset-bottom,0px));z-index:25;border-radius:999px;padding:12px 18px;box-shadow:var(--shadow)}
.checks{display:flex;flex-wrap:wrap;gap:6px 14px}
@media (max-width:640px){.hide-sm{display:none!important}.facts{grid-template-columns:1fr 1fr}.bar-in{gap:10px}.tabs{order:5;flex-basis:100%}}
@media (min-width:641px){.fab{display:none}}
@media (prefers-reduced-motion:no-preference){.sheet{animation:slide .18s ease-out}@keyframes slide{from{transform:translateX(24px);opacity:.6}}}
